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Robotics & Drones: RAIVENS products in use
Solution

Robotics & Drones

Service robots and custom drones, designed, built and supported in-house.

In one sentence

Raivens Robotics & Drones is the business line that designs, builds and supports autonomous service robots for hotels, hospitals and malls, and custom multirotor drones for inspection, mapping, security and agriculture.

Skilled staff spend shifts walking

Nurses, room attendants and runners lose time carrying small items between floors instead of caring for patients and guests.

Visitors need help at all hours

Large hotels, hospitals and malls must give consistent directions and information, even when front-desk teams are stretched.

Inspections are slow and risky

Checking solar plants, power lines and towers on foot or by climbing takes time and puts crews at height.

How it fits together

From first touch to live operations

  1. STEP 01

    Site mapping

    Raivens surveys the building and maps each floor, station and no-go zone with LiDAR.

  2. STEP 02

    Robot deployment

    Delivery and guide robots are configured with compartments, screens and voice prompts for each workflow.

  3. STEP 03

    Integration with hotel and hospital systems

    On request, robots connect to elevators, doors and hotel or hospital software, so orders become robot tasks.

  4. STEP 04

    Fleet monitoring

    One dashboard tracks tasks, battery and alerts across the fleet, backed by Raivens support.

Robotics and drone solutions from one in-house team

Raivens robotics and drone solutions put autonomous machines to work where people are stretched: hotel corridors, hospital wards, mall concourses, solar plants, power lines and farm fields. Raivens designs the electronics, firmware, software and apps in-house, builds and tests the hardware, and supports every deployment after go-live. Founded in 2012, the company has delivered 1,200+ projects for 15,000+ clients in 8+ countries.

Service robots for hotels, hospitals and malls

Service robots are autonomous indoor robots that deliver items and guide people. In hotels, they carry room-service orders and amenities to the door, and guests can order from an in-room touchscreen. In hospitals, they move medicines, samples and supplies between pharmacy, labs and wards, which reduces how far nurses walk each shift. In malls, they greet visitors, answer common questions and show promotions. Each robot navigates by LiDAR on a ROS 2 software stack, carries loads in open trays or lockable compartments, and reports to one fleet dashboard. Elevator and door integration is available on request.

Drones for inspection, mapping, security and agriculture

Drone technologies from Raivens cover custom multirotor platforms built around a payload: thermal and zoom cameras for solar, power-line and telecom inspection, mapping cameras for surveys, day and thermal cameras for security, and multispectral or spraying options for agriculture. The team integrates custom payloads, supplies training and education drone kits, and builds every platform to operate within local aviation regulations.

Why one partner for hardware, software and support

Robotics projects often stall at the joins: the elevator interface, the payload mount, the link to hotel or hospital software. Because Raivens builds the electronics, firmware and software itself, those joins are designed rather than patched. Customization stays practical too. Compartments, screens, voice prompts, airframes and payloads can be adapted to a site, with variants available on request. One team answers for the whole system, from the first site survey to the support call after go-live.

Where to go next

For schools and colleges, the same engineering powers AI & Robotics Education, including classroom robot and drone kits. To plan a robot pilot or a drone build, contact our team. For robots and drones already in service, visit support.

FAQ

Common questions

What robotics and drone products does Raivens offer?

Raivens offers two product lines in this area. Service robots are autonomous indoor delivery and guide robots for hotels, hospitals and malls, with LiDAR navigation, lockable compartments and a fleet dashboard. Drone technologies cover custom multirotor drones for inspection, surveying and mapping, security and agriculture, plus payload integration and training and education drone kits. Both lines are designed, built and supported by the same in-house engineering team.

Which industries use service robots?

Hotels use service robots for room-service and amenity delivery and for lobby guidance. Hospitals use them to move medicines, lab samples and supplies between pharmacy, labs and wards, which reduces how far nurses walk each shift. Malls use guide robots as concierges that answer questions, lead visitors to stores and show promotions. Raivens configures the same core platform for each setting, with elevator, door and software integration on request.

Can a robot or drone be customized for our site?

Yes. Because the electronics, firmware, software and apps are developed in-house, Raivens can adapt compartments, screens, voice prompts and integrations on robots, and airframes, payloads and mission settings on drones. Each project starts with a site survey or mission review to agree what is needed and what can be reused. Custom work is scoped per project, and variants are available on request.

Do the drones follow local aviation regulations?

Every platform is built to operate within local aviation regulations, which differ by country and cover aircraft registration, pilot licensing, flight zones and permissions. Raivens configures safety features such as geofencing and return-to-home for each mission, and compliance documentation per model is available on request. Registering aircraft, licensing pilots and obtaining flight permissions remain the responsibility of the operator.

What support is available after deployment?

After go-live, robots report to a fleet dashboard that shows status, battery and alerts, and drones are backed by spare parts, repairs and payload upgrades. The Raivens support team handles software updates, map changes, troubleshooting and service, reachable through the support page or support@raivens.com. Because the same team designed and built the product, issues go straight to the engineers who know it.

Let’s build what’s next, together

Tell us about your project. Our engineers reply within one business day with options, timelines and a quotation.