Handheld POS Machines for Banks

In banking, a handheld POS machine lets an agent or field officer deliver branch services away from the branch. Typical services are cash deposit and withdrawal, balance inquiry, mini statements, account opening, bill payments and loan collections, each confirmed with a printed receipt. The RAIVENS Handheld POS runs the bank's or BC's own Android app and adds card, NFC and fingerprint options, so one device covers most agent-banking services.

Yes, on models fitted with the optional fingerprint sensor. The sensor captures the customer's fingerprint for national ID-based biometric authentication, which many agent-banking services use instead of cards or PINs. Where a terminal has no built-in sensor, an external USB fingerprint scanner can connect over OTG. Raivens supplies both options and the SDK your app needs to call the sensor and receive a secure capture.

Depending on model and payment app, the terminal reads chip and magnetic-stripe cards, accepts contactless cards and phones over NFC, and scans or displays QR codes for instant QR payments such as UPI, PIX, PayNow and similar real-time payment schemes. The bank or payment processor decides which schemes are switched on. Raivens configures the hardware options to match the services you plan to offer.

Yes. The terminal runs Android, so your existing agent or merchant app can run on it after integration with the device SDK for the printer, card reader, scanner and fingerprint sensor. Raivens can preload the app before dispatch, lock the terminal to permitted apps only and help your developers test on sample units. Custom app development is also available if you do not have an app yet.

No. The terminal connects over 4G mobile data with a SIM card, so agents can work in markets, villages and homes without Wi-Fi. At a counter with Wi-Fi it can switch to the local network. Receipt printing works without a connection, while whether transactions can be queued offline depends on the banking app. Raivens helps match SIM, network and app settings to your coverage.

Each terminal has a unique serial number recorded from factory test to dispatch and mapped to an agent and SIM. App updates and configuration changes can be pushed remotely, and complaints, returns and replacements are tracked by serial number. Raivens can connect this to its lifecycle management and monitoring dashboards, so operations teams see every terminal's status, location and service history in one view.

The built-in printer uses standard thermal paper rolls, typically 58 mm wide, which need no ink or ribbon. Thermal receipts suit transaction slips, mini statements and collection receipts. Store rolls away from heat and direct sunlight, because thermal paper darkens when warm. Raivens can advise on roll sizes for your model and on printing longer documents, such as account statements, through the agent app.